Privacy Policy

Effective Date: 01-09-24

At Appendo, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Data ControllerThe data controller responsible for your personal data is:

Appendo ApS
VAT: DK41576561
Email: support@appendo.com
Address: Roholmsvej 12A, 2620 Albertslund, Denmark

If you have any questions or concerns about your personal data, please contact us at the email address above.

2. Data We Collect

We collect various types of personal data when you use our website or services. This includes:

Personal Identification Information: Name, email address, phone number, and any other information you provide when contacting us or signing up for our services.
Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, time spent on our site, and other similar information.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior on our website. For more information, please see our Cookie Policy.

3. Legal Basis for Processing Personal Data

We process your personal data on the following legal bases:

Performance of a Contract: When you enter into a contract with us, we process your data to fulfill our obligations.
Consent: In cases where you have provided consent (such as for marketing communications or tracking cookies), we process your data based on that consent. You can withdraw your consent at any time by contacting us.
Legitimate Interests: We may process your data to improve our services, provide security, or enhance the user experience, as long as it does not override your rights.

4. How We Use Your Data

We use your personal data for the following purposes:

To Provide and Improve Our Services: We use your information to deliver the services you request, manage your account, and enhance the functionality of our website.
Communication: We may use your data to communicate with you, respond to inquiries, and send important updates about our services.
Marketing: With your consent, we may send you promotional emails about our products, services, and offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Analytics: We use your data to analyze website traffic, understand how users interact with our site, and improve its performance.
Legal Compliance: We may use your personal data to comply with applicable laws, regulations, and legal processes.

5. Data Sharing

We do not sell your personal data. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share your data with third-party service providers who assist us in operating our website and providing services to you (e.g., hosting providers, analytics services).
Legal Requirements: We may disclose your data if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activity.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owners.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the retention period expires, we securely delete or anonymize your data.

7. Your RightsUnder the GDPR (for EU users) and CCPA (for California residents), you have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
Right to Object or Restrict Processing: You can object to or request restrictions on the processing of your personal data in certain situations.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used format, or have it transferred to another controller.
Right to Withdraw Consent: If you have provided consent for processing, you can withdraw it at any time without affecting the lawfulness of the processing that occurred before the withdrawal.
Right to Opt-Out of Sale (CCPA): You have the right to opt-out of the sale of your personal data.
While we do not sell personal data, California residents can exercise this right by contacting us at support@appendo.com.

To exercise any of these rights, please contact us at support@appendo.com. We will respond to your request within the timeframes required by applicable law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your data.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those sites before providing any personal data.

10. International Data Transfers

If you are located outside of the United States, please note that your personal data may be transferred to and processed in countries outside of your jurisdiction. We will take steps to ensure that your data is processed securely and in accordance with this Privacy Policy, even in countries with different privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website with a new "Effective Date."

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@appendo.com
Address: Roholmsvej 12A, 2620 Albertslund, Denmark 
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